Frequently Asked Questions
Please do not hesitate to contact us if you have questions or cannot find the answer below. We are a small family-owned business, so we are flexible and can tailor services to your needs.
What services does Oasis Rental Services offer?
We are a full-service vacation rental and property management company specializing in short-term rentals. We handle:
- Initial set-up on major booking sites
- Social media marketing
- Daily pricing optimization
- Guest communication and calendar management
- State occupancy tax remittance
- Rental maintenance
- Bookkeeping
- Direct booking sales
- ROI evaluation
- And much more
We are a local husband-and-wife team who value each home as if it were our own. We only take on properties we can reach within a couple of hours from Bedford, NH, ensuring rapid response to any emergency. Our philosophy is simple: stellar communication with you and your guests plus regular field inspections keep your home in top condition and help maintain consistent 5-star reviews.
How do you handle listings on Airbnb?
We create your Airbnb listing and invite you as a co-host so you can receive instant payouts, manage your calendar for personal use, and view as much or as little guest communication as you like. We also list properties on other major vacation rental marketplaces and our direct booking website to maximize exposure.
How are guests screened?
We manually approve or decline each reservation based on information available on booking sites. We review:
- Guest maturity (typically 25+)
- Past reviews and ratings
- Join date and trip history
- Purpose of travel and other context
If anything seems off, we decline the reservation—treating your home as we would our own.
How do you handle guest keys and access?
To avoid the security risks of shared lockbox codes and easily lost physical keys, we provide and install (free of charge) a Schlage Encode Wi‑Fi enabled smart lock. Each guest, cleaner, and maintenance person receives a unique, temporary code that:
- Activates at check-in time and deactivates at check-out
- Can be revoked remotely at any time
How are maintenance requests handled?
With urgency. We maintain a trusted network of contractors for emergencies during guest stays and schedule routine maintenance during vacancies to avoid disrupting revenue.
How and where do you market each listing?
We combine social media, search engine optimization, and distribution across major vacation rental marketplaces and our direct booking site to give your property maximum exposure.
Can I reach you 24/7?
Yes. You can reach us by phone or text 24/7/365. Any missed calls or messages are returned promptly.
How much does it cost?
Every client and property is unique, so we do not offer one-size-fits-all pricing. We discuss your goals and recommend a tailored plan. We do not charge upfront fees—our model ensures we only make money when you make money.
What sets you apart—or why not manage it myself?
As a small family-run business, we provide a higher level of service than big rental companies. You can block as many nights as you want for personal use. We handle guest communications, cleaning, maintenance, and pricing, so you can be stress-free while your property generates passive income.
How do you determine nightly rental rates?
We monitor competitors and local events, then blend market data with your home’s unique features (condition, location, furniture quality, amenities like views or a hot tub). This tailored approach aims to maximize revenue while attracting respectful, repeat guests.
What contract length is required?
We do not require a standard 12-month contract. Because we invest heavily in setup and marketing, we typically ask for:
- One peak season (e.g., winter for ski homes; summer for beach/lake homes), or
- About 6 months for properties without strong seasonality
How often will I receive updates on my property?
As frequently or infrequently as you prefer—Jenna and the team are always a call or text away. Property owners also have 24/7 access to an Owners Portal with a master calendar across channels and a unified inbox for guest messages. Regular Owner’s Statements detail each booking, including guest payments, channel and processing fees, taxes, cleaning fees, management fees, and owner payouts.
Still have questions? Contact us—we’re here to help.